Shipping policy

Welcome to Tiny Spark Kids, owned and operated by Nutra Charm Private Limited.

Since we sell digital products only, all purchases are delivered electronically and are available for download after successful payment. Please read this Return & Refund Policy carefully before making a purchase.

Nature of Our Products

All products available on Tiny Spark Kids are digital downloads. No physical products are shipped or delivered.

Due to the instant and irreversible nature of digital product delivery, purchases are generally considered final.

Refund Policy

Once a digital product has been purchased and made available for download, we do not offer returns, exchanges, or refunds, except in the circumstances described below.

Eligible Refund Situations

A refund may be considered if:

  • You were charged more than once for the same order.
  • You were unable to download the purchased product due to a technical issue on our website that we are unable to resolve.
  • You received the wrong digital product due to an error on our part.
  • The purchased file is corrupted or inaccessible, and we are unable to provide a working replacement within a reasonable timeframe.

Non-Refundable Situations

Refunds will not be provided for reasons including, but not limited to:

  • You changed your mind after purchase.
  • You no longer need the product.
  • You purchased the product by mistake.
  • You expected a physical product instead of a digital download.
  • You did not read the product description before purchasing.
  • You are unable to use the file due to software, hardware, printer, or device compatibility issues not stated as supported.
  • You failed to download the product within the available download period, where applicable.

Download Issues

If you experience any problems downloading your purchased files, please contact our support team. We will make every reasonable effort to help you access your purchase or provide a replacement download link where appropriate.

Duplicate Orders

If you accidentally place the same order multiple times, please contact us as soon as possible. After verification, any eligible duplicate payment may be refunded.

Requesting Support

If you believe you qualify for a refund under this policy, please contact us with:

  • Your full name
  • Order number
  • Email address used for the purchase
  • Description of the issue
  • Screenshots or supporting information (if applicable)

We will review your request and respond within a reasonable timeframe.

Policy Updates

Nutra Charm Private Limited reserves the right to modify this Return & Refund Policy at any time. Any updates will be posted on this page with the revised Effective Date.

Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us:

Nutra Charm Private Limited
Owner of Tiny Spark Kids

Email: [sale@tinysparkkids.com]

Website: https://tinysparkkids.com/